This Privacy Policy explains how Jiliff collects, uses, stores, and protects the personal information of players and visitors who use the Jiliff online gaming platform. We are committed to handling your data responsibly and in accordance with applicable Philippine data protection law.
A plain-language summary of how Jiliff handles your personal data. The full legal text follows below.
Jiliff collects the personal information you provide during registration — name, date of birth, mobile number, email address — as well as transaction data, device information, and gameplay activity necessary to operate the platform and comply with regulatory requirements.
Your data is used to operate your Jiliff account, process deposits and withdrawals, verify your identity, detect fraud, comply with anti-money laundering obligations, and improve the platform experience. We do not use your data for purposes unrelated to Jiliff.
Jiliff does not sell your personal data. We share data only with trusted service providers necessary to operate the platform — payment processors, identity verification services, and technology partners — all of whom are bound by strict confidentiality obligations.
Jiliff uses industry-standard encryption and access controls to protect your personal and financial data. Access to player data within Jiliff is restricted to personnel who need it to perform their job functions, and all staff are bound by confidentiality obligations.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by Jiliff, subject to our legal retention obligations. You may exercise these rights by contacting Jiliff support.
Jiliff retains your personal data for as long as your account is active and for a minimum of five years after account closure, as required by Philippine anti-money laundering regulations. Data no longer required for legal or operational purposes is securely deleted.
Jiliff ("Jiliff," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the Jiliff online gaming platform ("Platform"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you as a data subject under Philippine law.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. Jiliff acts as the data controller in respect of the personal data it collects from players and visitors.
This Privacy Policy should be read together with the Jiliff Terms and Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms and Conditions.
Jiliff collects the following categories of personal data from players and visitors:
Jiliff does not intentionally collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming or regulatory compliance purposes, in which case your explicit consent will be sought.
Jiliff collects personal data through the following means:
Jiliff uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and device data |
| Identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud detection and prevention | Technical data, financial data, gaming activity |
| Anti-money laundering compliance | Identity data, financial data, transaction history |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Customer support | Identity data, communications data, account data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Regulatory reporting | Identity data, financial data, gaming activity |
Jiliff does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have provided explicit consent.
Jiliff processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Jiliff does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Jiliff may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:
All third-party service providers who receive personal data from Jiliff are required to process that data only for the specified purpose and in accordance with Jiliff's instructions and applicable data protection law.
Jiliff uses cookies and similar tracking technologies on the Platform to enable core functionality, maintain your login session, detect fraud, and analyse Platform usage. The following types of cookies are used:
You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from accessing certain features of the Jiliff Platform. Jiliff does not use cookies to serve third-party advertising.
Jiliff retains your personal data for as long as your account remains active and for a minimum period after account closure as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with Jiliff's data disposal procedures. Where data is subject to an ongoing legal dispute, regulatory investigation, or law enforcement request, retention may be extended until the matter is resolved.
Jiliff implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jiliff will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
While Jiliff takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept this inherent risk when using the Jiliff Platform.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by Jiliff:
To exercise any of the above rights, please contact Jiliff support with your request. Jiliff will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case Jiliff will notify you of the extension and the reasons for it.
The Jiliff Platform is strictly intended for adults aged 21 years and older. Jiliff does not knowingly collect personal data from individuals under the age of 21. The minimum age for casino-style gambling in the Philippines is 21 years, as prescribed under applicable PAGCOR regulations.
If Jiliff becomes aware that personal data has been collected from an individual under the age of 21, Jiliff will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on Jiliff, please contact our support team immediately.
Jiliff's primary operations and data storage are based in the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international payment processors.
Where personal data is transferred outside the Philippines, Jiliff ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual data protection clauses, adequacy decisions, or other mechanisms recognised under Philippine data protection law.
By using the Jiliff Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the Platform, subject to the safeguards described above.
Jiliff reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, Jiliff will notify registered players via email or through a prominent notice on the Platform. Your continued use of the Jiliff Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how Jiliff protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jiliff handles your personal data, please contact our support team. We are committed to addressing all data privacy enquiries promptly and transparently.
Email: [email protected]
Please include your registered account username, a clear description of your enquiry or request, and — where applicable — the specific right you wish to exercise. Jiliff aims to respond to all data privacy requests within thirty (30) days of receipt.
If you are not satisfied with Jiliff's response to your data privacy enquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
We take your privacy seriously so you can focus on what matters — enjoying your favourite games. Join players from Manila, Cebu, Davao, and across the Philippines on a platform built with security and trust at its core.